Word closes as soon as you open

As a user you try to start word but it closes as soon as it opens. Existing documents open ok. Tried as administrator and it was ok.

Trawling the web found an idea to rename the normal.dot file. Did this and we have a winner.

VASS Unable to Generate report

In the VASS system user was able to logon but when they tried the following nothing happened. Goto School Admin>Data Services>Reporting. Click on Running Service showed nothing.

After a series of fix attempts I made the use a member of the Administrator group. An activeX control for Mead & Co was then installed. This had been released 9 Feb 2007. I was then able to remove the user from the administrators group and all was good.

WMI error retrieving Software List from Remote PC

When I tried to get the software list from a remote PC after switching servers I got the error

"The remote Server machine does not exist or is anavailable: 'Getobject'

Trawling the net I found the following.

With Windows XP2 you need to make an exception to allow WMI to communicate. Instructions below. In my case this was set but I had due to security reasons only allowed our server to make the calls. Changing the IP address from the old to the new fixed my problem.

Allow for remote administration
loadTOCNode(2, 'moreinformation');
1.
Click Start, click Run, type gpedit.msc, and then click OK.
2.
Under Console Root, expand Computer Configuration, expand Administrative Templates, expand Network, expand Network Connections, expand Windows Firewall, and then click Domain Profile.
3.
Right-click Windows Firewall: Allow remote administration exception, and then click Properties.
4.
Click Enabled, and then click OK.

Boot.ini file missing on boot

When the PC boots you get an error indicating that the boot.ini is invalid and it is booting from c:\windows.

To fix create a boot.ini file with the following in it and save it to c:\windows

[boot loader] timeout=30 default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS [operating systems] multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect

Move Intranet from one Server to Another

I have moved my intranet (mainly sport signups) from a Windows 2000 machine to a Windows 2003 machine.

Basically just copied the files from one server to another. Any full path references I have changed the servername.

Trying to access an asp page and get the following

"Access Denied. You must log into the Domain to access this web page."

The above message was generated by my code. Good God!!!!

It was beacuse the getlogonuser function was returning nothing. This was because allow annononoymous was set. See the below article for info.


http://support.microsoft.com/kb/251326

Extract of the above article I used

Setting IIS permissions

IIS will return an empty string ("") for the user name if Allow Anonymous is enabled on the page. Allow Anonymous must be turned off at the page level in IIS to return the network user name. To do so, follow these steps:
1.
In IIS, right-click the ASP file, and then click Properties. Click the File Security tab.
2.
If you are using IIS 5.0 on Microsoft Windows 2000 Server, under Anonymous Access and Authentication Control, click the Edit button, and then click to clear the Anonymous Access check box. If you are using IIS 4.0 on Windows NT 4.0, click to clear the Allow Anonymous Access check box.
3.
Make sure that the Integrated Windows authentication check box or the Basic authentication check box is checked. If the Basic authentication check box is checked, make sure that SSL is used on the Web site. For more information, click the following article number to view the article in the Microsoft Knowledge Base

RIS DHCP Issue

Primary Domain Controller was demoted (still exists on the network). A new Primary Domain controller (PDC) exists. The new PDC has a differnet server name and IP address.

When a RIS client tries to connect to the RIS server it fails

E53 - No bootname received

On the RISServer there is an error Event ID 1051

The DHCP/BINL service has determined that it is not authorized to serve clients on this network for the windows domain: student.star

Problem was fixed with the following solution

A. To re-authorize your Windows 2000 RIS server, follow these steps:
1. Open DHCP from Administrative Tools.
2. Right-click DHCP in the upper-left corner of the DHCP screen, and then click Manage Authorized Servers. If your server is not already listed, click Authorize, and then enter the Internet Protocol (IP) address of the RIS server. When you are prompted, click Yes to verify that the address is correct.
3. Restart the DHCP server.

Managing Software Licences

How to store software licence information?
How to store software install instructions?
How to keep track of licenses used?

I have an access database that has every PC owned by the school. I also store the software installed on each computer. This is software that is in the add/remove programs list. Some software is not listed in the afore mentioned list. These programs are generally old. Because it is such a small number i am prepared to ignore them.

I will store the software license information in an access table. All hard copies will also be kept.

Info required

Title
No of licences
Site name
Site codes
Install instructions

I will then be able to compare using an access query no of licences used against licences purchased.